We know you will love the unparalleled comfort and health benefits of the Perfect Chair PCX-720 Zero-Gravity Recliner. Just in case you are not completely sure, here is your chance to try our life-changing chair in the best place possible – the comfort of your own home. We want to be sure you have the time to really explore all the great features and benefits the PCX-720 offers. So when you buy direct from us, we will give you 90 days to try out your new chair.


Everybody responds differently to the PCX-720 Perfect Chair. Many people love their new PCX-720 right away, but some take a bit longer. After years of sitting in a regular recliner, you may need time to adjust to the better support and unprecedented range of motion of a PCX-720. We know that most people ultimately love sitting in our chairs — we want to make sure you’re one of them.


Buy a Perfect Chair PCX-720 directly from Human Touch, either on our website or by phone. We'll deliver your chair directly to your home. Enjoy your new PCX-720 for a full 90 days and get used to the amazing comfort and support it offers. If you're not completely satisfied with your chair after 90 days, call us. Our Customer Experience reps will work with you to answer your questions and resolve your concerns.

If we can't find a way to make you happy, we'll take the chair back and reimburse your purchase price, less a return cost of $300. Once the 90-day trial period expires, you have 30 days to return the item. If the product is returned to Human Touch beyond the 120 day period, Human Touch retains the right to refuse delivery of the returned product. If you do decide to return your PCX-720, please let us know by phone or via email BEFORE shipping a return to us. We will provide you with a Return Merchandise Authorization (RMA), send you packing instructions and arrange the pick-up. Returns without a valid RMA will be refused and returned to you at your cost.

Please retain and return your chair in all original packing. If the box is not available, there will be an additional handling fee of $150. Again, please do not discard the box if you have any thought at all of returning the chair during your 90-day trial program.

The chair must be returned in “LIKE NEW” condition. Reconditioning and recovery fees may be charged if the product is soiled, damaged, mishandled, or is exempt from the trial for any of the additional exclusions and exemptions noted here. Cosmetic changes, tears, or failure of fabrics, woods, foam, pads, plastics, upholstery, exterior coverings, and damages not reported at the point of delivery will void the free trial. Retain and return all manuals, accessories, power cords and tools. If these items are missing from your shipment, Human Touch reserves the right to charge you for them.

Products shipped to (or used in) a business or shipping from a business address are not returnable under any circumstances. Any business or commercial use whatsoever will void the free trial. Shipment to or from any commercial office address will also void the free trial.

Applies only to PCX-720 Perfect Chair® Recliners purchased AFTER August 1, 2014.