Virtual Therapist® delivers a personalized, hands-free massage experience tailored to your preferences. Simply use your voice to guide your session—whether you want to choose a massage program, style, or duration.
While this feature is no longer supported through Amazon Alexa, we’ve enhanced the experience by integrating Willow, your Virtual Therapist®, directly into the Human Touch App for seamless control—no bridge required. Just download the Human Touch App on your mobile device, connect your chair, and say “Hey Willow” to start your massage instantly.
By bringing this technology fully into the Human Touch App, we’ve created a more streamlined and reliable way to control your massage. The app also unlocks exclusive features, including the ability to save your favorite massage programs for quick, easy access anytime.
*Only available in the U.S.
Helpful Tips for Discovering Virtual Therapist

Frequently Asked Questions
Is Virtual Therapist still available through Alexa?
No. Virtual Therapist is now available through Human Touch App. Human Touch is no longer able to support Virtual Therapist through Alexa, and this feature is no longer functioning for Super Novo chairs.
Do I still need a Bridge to use Virtual Therapist?
No. A Virtual Therapist Bridge is no longer required. Virtual Therapist is now available through the Human Touch App
Where is Virtual Therapist available?
Virtual Therapist is available in the Human Touch App.
Do I need to use the Human Touch App to use Virtual Therapist?
Yes. The Human Touch App is required to use Virtual Therapist
What is Virtual Therapist?
Virtual Therapist offers a hands-free experience, allowing you to use your voice to select a massage.
Who is Willow?
Willow is your Virtual Therapist. After connecting to your Virtual Therapist enabled chair, just say “Hey Willow."

Chat with Us
Our Wellness Specialists are here to answer your questions—live—and help you find your best chair.

Take Our Quiz
Let us help you select your ideal chair and make the most of your Human Touch experience.

Try a Chair In Person
Find a store or event near you where you can experience our chairs for yourself.






