Troubleshooting Guides and Repair Instructions for Human Touch Massage Chairs

Human Touch products are designed to allow for easy repairs that can be performed by the consumer in their own home. Troubleshooting guides and Repair Instructions are designed to provide basic troubleshooting steps, resolve common problems and assist you in identifying parts you may need for your particular massage chair. For a specific Troubleshooting Guide, please click here and find your product model to download the latest guides and Use and Care manuals.

Our Customer Experience department can be reached at (800) 355-2762, Monday through Thursday, 7:00 am – 4:30 pm PT, and Friday 7:00 am - 3:30 pm PT to assist you with common diagnostic and troubleshooting support.

When calling, please be prepared to provide the Human Touch Customer Support Representative with the following information:

– Your Model

– Serial Number

– Date of Purchase

– Problem Description and Troubleshooting Steps Performed