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Troubleshooting Guides

Troubleshooting Guides and Repair Instructions are designed to provide basic troubleshooting steps, resolve common problems and assist you in identifying parts you may need for your particular massage chair.

Please select the model you would like help with from the list below.

Ascent Series Massage Chairs
  • HT-Navitas
  • HT-Novo-XT
  • HT-Novo
  • HT-Ascent-4
  • HT-Bali
  • Novo-XT2
WholeBody Massage Chairs
  • HT-095
  • HT-100
  • HT-102
  • HT-103
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  • HT-3300
  • HT-5005
  • HT-5020
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  • HT-7450
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  • WholeBody 5.1
  • WholeBody 7.1
  • Gravis ZG
iJOY Massage Chairs
  • iJoy 1ST
  • iJoy 100
  • iJoy 105
  • iJoy 127
  • iJoy 130
  • iJoy 170
  • iJoy 173
  • iJoy 175
  • iJoy 200
  • iJoy 241
  • iJoy 245
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  • iJoy 320
  • iJoy 550
  • iJoy 2310
  • iJoy 2400
  • iJoy 2580
  • iJoy Reveal
  • iJoyFOOT
  • iJoyMini
  • iJoy Active 2.0
  • iJOY 2.1
  • iJOY 4.0
Perfect Chairs
  • PC-6
  • PC-9
  • PC-075
  • PC-085
  • PC-086
  • PC-095
  • PC-300
  • PC-410
  • PC-420
  • PC-500
  • PC-510
  • PC-600
  • PC-610
  • PCX-720
  • PCX-8500
  • PC-LiVE
Perfect Chair Accessories
  • Memory Foam Kit
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  • Laptop Desk
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CirQlation
  • Reflex PRO
  • Ottoman 3.5
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  • HT Reflex8
  • HT Reflex6
  • HT Reflex4
  • HT Reflex2
  • HT-1360
  • HT-1355
  • HT-1350
  • HT-1341
  • HT-1340
  • HT-1280
  • HT-1260
  • HT-1220
  • Reflex Sol
  • Reflex Soothe
  • iJOY Foot & Calf
 
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