Great chair for relieving fibromyalgia pain and aching muscles
I was hesitant to invest so much money in a massage chair. I tried the chair out at Costco on a day I had a lot of pain from fibromyalgia and pain in my feet from walking a lot that week. My super knowledgeable salesman, Michael Amodt, showed me many of the chair's features. He listened to my concerns about the chair possibly making my fibromyalgia symptoms worse (which typically happened after I had massages with experienced massage therapists), and made adjustments to the intensity of the chair's massage program. After getting out of the chair I felt like a new person! No pain at all! I expected my pain to return the following day (as was typical for me, especially after a massage), but to my delight it did not!
I was pain free for 2 days following using the chair!
Michael never pushed for a sale. He was very patient and attentive during the demonstration. After purchasing the chair, he followed up with me several times to offer assistance with learning how to use the chair, sent me several very helpful YouTube videos about the chair, and completely exceeded my expectations in terms of service. Wonderful chair, wonderful service! The only complaint I have is about the "white glove" delivery. The men who delivered the chair clearly had never delivered one of these chair before because they didn't know how to get it through doorways (which I later discovered is covered extensively in the manual). They also caused a scratch in the side of the chair, which I didn't notice until after they left. The delivery service was very underwhelming.
— Sydney S.
