White Glove Delivery
White Glove Delivery
Please view individual product pages to see pricing on White Glove Shipping Upgrades.
Human Touch offers free shipping on all of our products anywhere in the 48 contiguous United States.
For all web and phone orders, Human Touch will provide complimentary Threshold Delivery of your chair. This includes calling to schedule a delivery time and placing the chair at your front door (first floor only) at no additional cost.
For added convenience, Human Touch also offers the option to upgrade all chair deliveries to White Glove service, which includes delivery to the first floor, chair assembly in the room of your choice, and removal of all packaging so you can start to enjoy your new chair!
NOTE: In most cases, any delivery that includes one flight of stairs is included in our White Glove Delivery service. However, multiple floors/flights of stairs may incur an additional cost. Please call our Customer Experience department to describe any special delivery instructions.
Small products such as Perfect Chair accessories and Reflex products are usually delivered via UPS ground.
Please note that we can only ship to a physical street address and cannot ship products to post office boxes.
Shipping to Hawaii and Alaska: Please call for a quote.
If you have any questions regarding our shipping policies, please contact Customer Support. Our Customer Experience team will be available Monday through Thursday, 7:00 am – 4:30 pm PST and Friday 7:00 am – 3:30 pm PST.
Learn how we help our local heroes with physical recovery
For the past six years, Human Touch has worked closely with the Los Angeles and Orange County Fire Departments to provide our top-tier wellness solutions throughout various stations to aid these first responders with the physical recovery that is so desperately needed in their line of work. Here, the creator of Raw Functional Training, Da Rulk, speaks on the importance of recovery on all levels using Human Touch massage chairs.
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Ascent
Accelerate Sports Recovery.
Serious athletes utilize our chairs for effective recovery, which leads to better performance.
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Perfect Chair®
Need Less Pain Medication.
Human Touch massage chairs ease pain and help many people stop using pain medications altogether.
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WholeBody®
Experience Deeper Relaxation.
Deep, effective relaxation is possible with a Human Touch massage chair.
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Zero Gravity Chairs
Sleep Better.
When spinal stress and pain are reduced, the quality and quantity of your sleep improves.
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Reflex Collection
Inflammation is Reduced.
Massage stimulates blood flow and lymphatic drainage. As a result, swelling is alleviated, muscles are relaxed, and pain decreases.
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We’re here to help you find the perfect chair.
FAQ
What types of delivery options does Human Touch offer?
We offer free 'To Your Door' shipping for all products that are purchased on the Human Touch website. This option includes delivery to any first-floor entrance to your home, at which point you may receive it and move it into the perfect indoor location. For those who prefer to let us do the heavy lifting, you can upgrade your purchase to White Glove delivery for an added cost. With this service, the item will be delivered inside your home on any first-floor location, fully assembled, and all packaging materials removed so that you can get straight to enjoying your purchase! For both options, the final delivery station will call you ahead of delivery to coordinate a time that works best for you to receive the item.
How long will my product delivery take?
Delivery transit time depends on your location, and can be impacted by external factors such as weather or holidays. Most deliveries take as little as 2-3 weeks, however if the delivery address is in a remote location or if inclement weather causes delays, it might take longer. If 3 weeks have passed and you have not gotten a call from the freight carrier to schedule a delivery time, feel free to submit a ticket to our Customer Experience team by clicking here and we'll get back to you as soon as possible with an update.
What is the best way to clean my chair?
Before You Start:
1. from the electrical outlet before cleaning.
2. When cleaning the controller or power switch, use a dry cloth only. Never use a damp cloth to clean the controller or power switch.
3. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
4. Do not use benzene, thinner or any other solvents on your product.
Cleaning Code Standard for SofHyde or Cloth: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.
Caring for Leather Upholstery:
Natural leather is a breathing, porous material similar to human skin, and is susceptible to staining due to absorbing dirt, sweat, moisture, oil and grease (e.g., hair products and skin lotions). Do not allow these elements to come into direct contact with the upholstery. To help prevent normal leather cracking and drying, and help prevent staining, apply a high-quality leather cleaner and conditioner at least every three months; this will revitalize and reseal the leather surfaces. Follow the product label instructions carefully; Human Touch is not responsible for third-party products.
We’ll help you find the perfect product-fit to reach your goals.