Human Touch Shipping Policies
Human Touch offers free shipping on all of our products anywhere in the 48 contiguous United States.
For all web and phone orders, Human Touch will provide complimentary Threshold Delivery of your chair. This includes calling to schedule a delivery time, and placing the chair just inside your door (first floor only) at no additional cost.
For your convenience, Human Touch offers complimentary White Glove Delivery on all Ascent Series chairs (Novo, Novo XT, Novo XT2, Super Novo, Sana and Bali), AcuTouch 6.1, Gravis ZeroG Chairs, and our Perfect Chair zero gravity recliners. White Glove includes delivery to the first floor, chair assembly in the room of your choice, and removal of all packaging so you can start to enjoy your new chair!
NOTE: In most cases, any delivery that includes one flight of stairs is included in our White Glove Delivery service. However, multiple floors/flights of stairs occasionally require special delivery services which may incur an additional cost. Please call our Customer Experience department to describe any special delivery instructions.
Small products such as Perfect Chair accessories, foot and calf massagers and other CirQlation products are usually delivered via FedEx ground.
Shipping to Hawaii and Alaska: We are unable to ship to Hawaii at this time. For shipments to Alaska, please call for a quote.
Please note that February 1st, 2020 to February 5th, 2020 we will be running our annual inventory check at our warehouse. No Shipping or Receiving is planned until the inventory counts are completed. Orders will begin shipping again on February 6th, 2020.
If you have any questions regarding our shipping policies, please call 800-355-2762 or contact Customer Support.